SBI stands for State Bank of India (स्टेट बैंक ऑफ इंडिया) and it is the largest bank in India. The bank is a government-owned entity and it serves millions of Indian customers. SBI was incepted in 1806 as Bank of Calcutta and with various mergers and acquisitions, the bank is today known as SBI.
The bank has over 24 thousand branches and over 59 thousand ATMs which helps the bank in transacting with the rural as well as urban population. In addition to this, the bank also has about 200 offices in 37 different countries, and apart from this, the bank has over 300 correspondents in 72 different nations apart from India.
There are certainly some cases when we have to raise a complaint with the sbi and we might have to follow up with customer care for the complaint readdress. There is always an option to contact SBI Customer Care over the phone and track the status of the complaint but it can also be time-consuming.
Usually, the State Bank of India informs you about your complaint through sms and email. Do you know that you can also check the status of these complaints through an online medium? Well in this article, we have discussed the procedure for checking the SBI Complaint Status through online mediums.
But before we go through the procedure, let us check out the issues for which you can raise a complaint
Issues for which Complaint can be raised:
When the balance is deducted from ATM but cash is not received.
When the card or the Net banking gets Blocked.
Loss of Credit or Debit Card and Ordering a Replacement.
Raising dispute in any of the transaction.
Not receiving OTP or communications from Bank.
Being not able to log in on the net banking.
Other banking related issues.
Now you are aware of the issues that can be raised with the bank so let us now also check out the procedure of checking the status of the complaint through an online medium.
Method 1: Steps to Check SBI Complaint Status through Online Medium
Step 1: The first step of the procedure is to navigate to the complaint management system of the bank. You can navigate to the portal by clicking https://crcf.sbi.co.in/ccf/Home/ComplaintStatus.
Step 2: Once the website has been displayed, you will notice that there is a space to enter your ‘complaint Ticket number‘. Enter the ‘Complaint Ticket Number‘ in the box and also enter the ‘captcha code‘ along with the complaint number.
Step 3: After entering all the details, click on the ‘submit‘ button. The complaint status will then be displayed to you.
This is the easiest way to check the status of the complaint and it hardly takes more than a minute to check the status of the complaint through the procedure mentioned above. It also helps you in saving a lot of time as calling customer care can take longer because of the queue.
Update: 1 Dec 2017
Method 2: Know your Sbi Complaint Status by Calling Toll Free Number
To Know the status of your request, call to toll-free number 1800112211 or 18004253800 with a complaint ticket number.
So the next time when you raise a complaint, do ensure to take down the complaint reference number. This would help you in tracking the complaint through an online portal and saving time.
This post was last modified on Feb 28, 2023 8:23 pm
View Comments (79)
I have lost my 49770 while doing a payment it went to others by mistake and I complained the bank and i don't have any response till now
Please respond faster it is a very emergency issue
UNRESOLVED with ticket number 330670088
date 26.9.23 time 7.35 pm
1000 account minus ho gaya par ATM machine se rupee nahi nikale
Are bhai complaint is website me Karni he your comment box me Nahi dalni he
After mature of PLI, I received a cheque and thereafter I deposited it in my SBI branch for credit in account but 35 days spent not credited.
While making payment in HP petrol bunk, my rs.2000 was debited twice. After making a complaint online there is no response and not been resolved yet..money did not yet refund to my account. Ticket number:0000000063529247 please clear this issue
mobile no:88891888
Dear sir,
I am G.Manivannan from kovilambakkam holding account in keelkatalai branch...I have made a wrong transaction unknowingly of amount 70000 on 7.12.2021 to icici bank holder...I have given a complaint to sbi bank, but still no response from your side...I am having an account in sbi bank for many years and made multiple transactions, but not giving a proper solution to this transaction was very disappointing. The concerned person is from Haryana Branch of icici bank...I too got his contact number, but he is blocking all numbers of my calls...so please help me to get my amount as soon as possible due to an emergency situation.
While making payment to the government scheme, my rs.17043 was debited twice. After making a complaint online there is no response and not been resolved yet..money did not yet refund to my account.
Due to yono quick transfer l loose rs 40000 I send money 10000 it shows invalid I repeat the transaction 4 times thereafter I check the amount 40000 rs debited from my account but still now it didn't process to my account 1month before I have processed this payment .yono sbi app is a very worst app in sbi.70852@sbi.co.in
Please Call SBI's 24X7 helpline number i.e. 1800 11 2211 (toll-free), 1800 425 3800 (toll-free) or 080-26599990.
I do not get otp on my registered mobile no.
Whenever i am going to first login into sbi yono
Sbi workers are very less and stupid they are not good to work this bank customer service and not responsible and not resolve this problem.
Facing problem during checking mod account balance through online or yono..in deposit all the accounts are there but if I check it through transactional account last ten transaction its showing current only last 6 account grand sum..why it's happening??