Do you have an account with Punjab National Bank? Are you satisfied with the services? Recently the banking sector in India advanced rapidly with the newly introduced tech services and solutions.
The leading banks in India give high efforts to satisfy their customers. Sometimes the bank fails to address the customer needs that dissatisfy them. As an account holder, you hold the right to register a complaint and let the bank know about their terrible services.
You need not visit the bank to register the complaint. You can raise the complaint in PNB online.
Steps to register a complaint with Punjab National Bank online
Step 1: Open the web browser and visit the official website of PNB. Move the mouse cursor to the Customer Care Tab and select Complaint listed under How Do I option.
Step 2: You will get directed to the Redressal of Complaints List page. Click on Online Complaint/Service Request button.
Step 3: A new page will open displaying the CGRMS Form. You can open CGRMS form directly from here https://www.pnbindia.in/CCSRMSForm.aspx. On this page, you need to enter/select the credential as applicable.
Step 4: Select Customer Type- PNB Customer or Non-PNB Customer and you need to select Complaint in Select Request Type in next field.
Step 5: If you have an account with PNB, you need to enter the PNB Account Number in the provided box. Provide your Mobile Number and Enter Customer Name, Email ID, and Pin Code.
Step 6: Now you need to select the Category from the list that displays Advances, Credit Card, ATM, Customer Service, Demat, Deposits, General Banking, Government Schemes, NRI Services, Remittance, Technology, and Wealth Management Products.
Step 7: Select the Type from Cash Department, Collections/Negotiations, Core Banking, Current Account, Lockers/Safe Custody, Operations of Accounts, and Saving Fund. Select the Sub Type as applicable and available on the list.
Step 8: Enter the Remarks as required. Enter the Code as shown in Image and click on Submit.
The process mentioned above is the easiest way to register your complaint in PNB. You need not visit the branch and waste your time. Access online services and register the complaint and allow the bank to help you.
View Comments (55)
Dear Team,
I made a payment of PNB Rs 7500/- on dated 15/12/2023 to Shopers Stop through the debit card but the payment didn’t receive by them even though it didn’t get returned to my account.
My A/C No. – 005820100586
Branch – Nawada
Complaint Date – 15/12/2023
Complain no. – 83582023
I try to connect many times with the Helpline Team but didn’t get a proper response & solution to my problem.
I searched the Consumer Court website and found 4138 Consumer Court Cases Against Punjab National Bank.
https://www.consumercourt.in/company/punjab-national-bank
If I have not received any responce then I will surly file a Cosnumer Case against PNB
Regards
Suman Rai
मेरा मेहनत का पैसा वापस करे दीपक कुमार तिवारी भदवर बक्सर बिहार p.n.b.ekrashi
महोदय,
मेरी शिकायत यह है कि मैने आज दिनांक 04.05.2023 प्रातः 10 बजे पंजाव नेशनल बैंक पालमपुर शाखा पी.एस.सी. पालमपुर में पैसै जमा करवाए परन्तु मुझे वहाँ बहुत असुविधा का सामन करना पड़ा मैने एक बैक कर्मचारी से पूछा की पेैसे कहाँ जमा होंगे तो उसने इशारे से खजानँची के काऊंटर के सामने वताया और जब वहाँ पर मैं लाईन मे खड़ा रहा तो मेरी बारी आने पर मुझे कहा गया कि क्या आपने लोन के पेैसे जमा करवाने तो मेरे इन्कार करने पर कहा कि दूसरे काऊंटर में जाओ जिससे मेरा काफी समय का नुकसान हुआ और जब मेैने उस व्यक्ति से पूछा की आपने गलत क्यों बताया तो उसने बोला मैने इशारा तो किया था दो ही काऊँटर तो है और बोलने लगा सुबह-सुबह ही क्या बोलें। महोदय, उस व्यक्ति का व्यवहार ग्राहक के प्रति अच्छा न लगा।
महोदय मेरा निवेदन यह है कि मेरी इस शिकायत का निवारण करें व कर्मचारियों को हिदायत दे कि ग्राहक को सही गाईड करें ताकि अनजान लोगो को असुविधा का सामना न करना पडें।
pnb atm nhi Mila 4 year
Its 3 pm but no one at the desk, what is the official time of lunch break and as per RBI guidelines someone should be available at the counter but here at Chhindwara branch near vishal megamart no one is there.
Sir Mera nam DEVAKAR mishra hai.mera no .9953686.mene apna ATM card aur check book ka form barkar bank me jama Kiya tha .abhi bhi mera ATM aur check book nahi aaya hai
My corporate banking not working
Bank staff is very bad????
hi Dear Sir Mam
ve have To Saying That Pnb Branch Village Jhatikra All Over Staff Very Abuse Language And Behaviour So Bas I will To saying That Please Re Action Toh Punjab National Bank Branch Village Jhatikra Ne Dew Delhi 110043 so Please Action to the Maneger And Other Office Satff Very Abuse Language Saying To all Public ..
I am Sonu Sharma
member of Garam sabha Simiti Jhatikra
sir Mera name Durgesh prasad hai mandal gorkhpur district deoria hai barnch salepur hai pnb account Mera hai jisme Mai khatadhark hai mera passbook branch maniejer Dara nhi diya ja raha hai
PNB service is very bad in Puranpur(up) area because whenever you visit the branch they reply today our server is down come again the next day .they think everyone is free, and nobody has any work
It's 3 pm and still, we are waiting for the staff to give service to us
Dear Team,
I done payment of PNB Rs 13,125/- dated 12/03/2022 to Fly Big company through the debit card (Net Banking) but the payment didn't receive by the Fly Big company even though it didn't get returned to my account.
My A/C No. - 00380000128926
Branch - Balaghat
Complaint Date - 17/03/2022
Complain the last digit no. - 83
I try to connect many times with the Helpline Team but didn't get a proper response & solution to my problem.
Regards
Tapan Rathod
+91 9424766851