Indian bank is one of the biggest banks in India when it comes to the number of accounts that the people of the nation have in the bank. Currently, the bank has 5.76 crores of account holders.
The numbers must have raised many folds ever since. To tackle such a large client base, the bank surely needs a huge staff. Indian Bank, as of now has somewhere around 21,000 employees.
The bank provides commendable service to their customers. However, in some cases when the bank fails to meet the expectations of the clients. In such cases, the customers can raise complaints so that the bank can work on it. So, the bank comes up with better solutions to the problem in the future.
If you are an Indian bank customer who has faced problems with the banking services, then we would like to tell you the different ways through which you can lodge a complaint in Indian Bank.
Below, we would be stating the various ways to submit a complaint in Indian Bank Online. We would also walk you through the website to help you have the best experience as much as possible and you will know exactly how to register your complaint without any hassle.
There are various ways through which one can lodge a complaint in an Indian bank online
Method 1: Using Indian Bank official website online
A customer can log on to the website of the bank, which provides quite a many features to the customer. One of the most prominent ones among the many is the online customer complaint option. Here is how you can go ahead and register a complaint in an Indian bank online portal.
Step 1: Go to the official website of Indian bank by click on https://www.indianbank.in
Step 2: Follow Contact >> Customer Supports>> Customer Complaints and Click on Customer Complaints which is present on the right pane of the website. A new page opens up.
Step 3: This new page that opens up, has a few options that you might select, depending on the type of problem that you are having.
Step 4: Once you have selected the category of the complaint, a new page would come up.
Step 5: In the new page, select if you are looking for registering a complaint or for knowing the status of your previous complaint. Click on Register A Complaint.
Step 6: Then, simply follow the instructions, and you will be successfully registered your complaint. Note down the reference number to track the Indian bank Complaint status in the future.
Method 2: Using Indian Bank Toll-free Helpline Numbers
To register your complaint, you would have to call on the helpline numbers. This is simple if you are not looking forward to investing your time on the online platform, then a phone call explaining the problems to the customer care officer would help you resolve the problems that you are facing.
The contact number for customer care are 180042500000 or 18004254422.
Method 3: Using IndPay Mobile App
The bank has an android application which you can simply download in your android device and lodge a complaint. Here are a few steps to help you register your complaint.
Once inside the application, you can check the Complaint Lodgement option. All that you would have to do is to click on that and then go on to follow the instructions to complete the complaint lodging process.
With various processes that the bank has come up with, it has become way easier for the clients to fill in a complaint with the minimum effort and get a great service. Thus, there is no doubt about the fact that the bank is one of the best when it comes to customer satisfaction.
View Comments (84)
na to customer care number lg rha h na he bank Jane pr jankari de rah h sabsay bakbash bank lekin yaha comment krne pr bhi bank ko koi fark nhi padega
मैंने मैंने अटल पेंशन योजना बंद करवाई है उसका पेमेंट रिफंड नहीं आया आया है मैं पेंशन के पैसे भरने में सक्षम नहीं हूं सर कृपया करके मेरे पैसे रिफंड करवाएं
Sir mera naam santosh Kumar Saini hai main Indian Bank ka bhuat purana a/c holder hu sir mera ATM card bank Wale nhi de rhe h jab main bank main jata hu to bank main koi bhi sahi se baat nhi krta h or na hi koi sunwayi kr rhe h mera ATM card bank main hi h sir mujhe bhuat paresani ho rhi h Bank walo ka behaviour bhuat hi khrab h wo log kisi ka bhi sahi se kaam nhi krte h ulta sidha customer se bolte h ab aap hi kuch kijiye aapki bhaut kripa hogi plz help me
Sir mera ATM card abhitak nahi Milla in hai si no 157245 8173******0965 INDIAN BANK UCHAHLI BRANCH VILL UCHAULI PO REGANIA 8203 HAI
Jhanjharpur branch bahut hi jyda correption badh gaya hai.new bc profile ke naam pe branch officer aur service provider intigera wale aalok ranjan 50000 se 100000 tak ki rishwat bank mitra customer se lete hai.
Please quick action.
State-bihar,dist-madhubani, zonal office-muzaffarpur,branch-jhanjharpur code-7081 hai.kripya iski janch jald se jald karwane ki kripa pradan kiya jay.itna hi nahi officer aur out source ke milibhagat account open karne ke naam pe cheque book atm etc ke naam pe rishwat lene ka kam karte hai jiska proof mere pass hai.
I tried to register an online complaint however all the time received messages that only letters, numbers, full stops, and commas are allowed in details, I couldn't submit the the complaint.
Indian Bank of ulhasnagar camp no-4 lalchakki branch as always network issues whenever people go for entering passbook from last 15 day I am & my wife visiting the bank to enter passbook need for my ITR they say same answer network issue hai server down.
The branch manager is more stupid than nothing if this kind of service they give to the customer is really very bad. Better I should close the account.
Your Allahabad bank at desperate small road KOLKATA is rendering very poor service and they are harassing the senior citizens all the days.
For a small refund case, they are asking for succession certificates.
Kindly ask them to talk to me
I have my locker but the bank had deducted extra charges pls look into the matter as the earliest I register a complaint 4 months past no results.
IOB Kandivali East branch services are very poor..staff is rude and noncoperative....my cheque is not still cleared which I was deposited on 26 may...my request to the higher authority of this bank to look into this matter and enrolled young staff.The future of this bank it seemed to be darkened
Sir me aapki bank me paisa jama krne jata hu to 50 ke note jama nahi hote bank ne kaha jata h ki 100 se kam jama nahi hote vrindavan branch me or kabhi bank wale nahi hote kabhi network nahi hota me aapke bank se bahut oareshan hu yadi yasa raha to me apna or apbe sare milne walo ka khata clos kra duga krpa krke eska koi samadhan kro samse ghatiya bank muhhe aapka inan bank laga
Sir, Saroj Kumar Mohanty, licensee of Khandahota Country Liqueur shop, Puri, Odisha. This complaint is regarding the failed online transaction through Allahabad gateway which was done on 20/09/2021 at 20:15:47 p.m. My money was deducted but the transaction is not yet completed in the OSBC Ltd.Bhubaneswar, Odisha. The transaction merchant OSBC Ltd. with Bill reference No-WIDB0283421776. kindly update the status as the amount was not settled to the OSBC Ltd.Bhubaneswar, Odisha account.