How to Fix PhonePe Unable to Set UPI PIN Problem

In recent times, PhonePe has become one of the most renowned ways to make instant money transfers and receive money. But for making any transaction, you need to set the UPI PIN. You should know that the UPI PIN is essentially required. Otherwise, in the absence of the UPI PIN, you won’t be able to make any transactions.

Unified Payment Identification (or UPI) number is a unique 4-6 digit secret code that is used as a digital password, allowing you to transfer money on both sides. UPI PIN is associated with the bank account that provides a final security check of the UPI Payment system. The UPI PIN is similar to an ATM PIN. You just need to enter the UPI PIN to make a payment through a UPI App.

However, sometimes when you try to make money transfers and receive money through a UPI App, you are unable to proceed and receive an error message on your mobile phone stating, “Unable to set UPI PIN. There seems to be an issue. Please check if your card details are as per bank records, or you can try after some time.”

Similarly, you can also receive another message on your mobile phone stating, “Unable to set UPI PIN. Please enter the ATM PIN for this Debit card, and Try Again on PhonePe.” In this case, you must know the way to fix unable to set UPI PIN problem in PhonePe.

 

How to Fix PhonePe Unable to Set UPI PIN Problem

In case you want to make money transfers and receive money through a UPI App but are unable to set the UPI PIN and, for some reason, you don’t know how to fix PhonePe, unable to set UPI PIN problem. Then keep in touch with us throughout this article and follow some simple and easy steps to get rid of the problem, such as:

Step 1: Firstly, open your PhonePe account on your mobile phone. Select the Profile Icon at the top-left corner of your mobile screen.

Step 2: Now, a new page will open up before you, showing you the many options, click on the Bank Account option for which you want to set the UPI PIN. Suppose you want to set the UPI PIN in your Union Bank Of India account, then click on the Union bank’s account option.

Step 3: Now, a new page will open up before you, showing you the Account Details title. Click on the Unlink Bank Account option at the bottom of your mobile screen. Then click on the Unlink button. Now, you will receive a message stating the Unlink is Successful.

Step 4: Now, exit the app and visit your mobile’s main interface. Scroll to find the PhonePe app’s icon and press it to open. Click on the App Info option. After that, click on the Storage & Cache option.

 

Clear all data by Clearing Storage and cache from app info.

Step 5: Now, open and log in to your PhonePe account. Enter your registered mobile number, and tap on the Proceed button. Now, you will receive a One-Time Password (or OTP) on your mobile phone that will be automatically entered into the required box.

After that, click the Allow button on all the permissions to grant access to the PhonePe app to proceed and work smoothly. Now, a new page will open before you, showing you the Add Address title, click on the Add Bank Account.

 

After that, a new page will open up before you. Once again, click that bank’s account option under the Popular Banks option, in which you are trying to set the UPI PIN, i.e., Union bank’s account option. After that, your selected bank’s account option will be added to your PhonePe account. The mobile number should be the same as the bank account and PhonePe.

Once you complete the above process set the UPI PIN again, and you will be successfully able to do so. So this way, you can quickly fix PhonePe’s unable to set the UPI PIN problem and successfully set the UPI PIN.

Important Note: Sometimes this problem occurs due to wrong ATM Card details. Make sure to enter the correct atm number, CVV, and Expiry date in Setting.

Services	Contact
Customer Care Number	080-68727374 or 022-68727374
Merchant Helpdesk Number	080-6872-7777 022-6872-7777
Mailing Address	Phonepe Private Limited Office-2, Floor 4,5,6,7, Wing A, Block A, Salarpuria Softzone, Service Road, Green Glen Layout, Bellandur Bengaluru, Karnataka-KA, Pin- 56010

Conclusion

We hope we have successfully cleared your query regarding solving PhonePe’s unable to set UPI PIN problem. However, you can try a few things if you’re still experiencing issues and cannot set the UPI PIN on your Android device.

First, make sure that you are using the latest version of the PhonePe app. If not, try updating it and check to see if that solves the problem. If the problem persists after the app update, try restarting your device and opening PhonePe again.

However, if you are still having trouble, try contacting PhonePe’s customer support team for further assistance.