With the tech advancements, the banking sector of India is witnessing immense growth. But, the truth is, no service can run without any flaws. You certainly have an account with any of the banks in the Indian Banking sector.
What if you are not satisfied with your bank’s service? You would indeed file a complaint against the bank if you suffered any inconvenience so that the bank officials would take the necessary steps to resolve your issue.
It is practically not possible to address the complaint against the bank to the Indian judiciary which is already overburdened with infinite complaints. You would also not prefer to wait for a long time to file the issue and expect action against the issue.
RBI– Reserve Bank of India introduced The Banking Ombudsman Scheme in 2006. The scheme allows bank account holders to report complaints against the banks related to their services. You can expect a settlement of your complaint within a short time.
The Ombudsman Scheme addresses cases that don’t need the supervision of the court and are not complicated. There are certain grounds under which the complaints can be filed. You must learn about the grounds.
- If there is an unexpected delay in the collection of cheques, bills, drafts, etc.
- If you face non-acceptance of small denomination notes or coins for any reason or the bank charges a commission for acceptance.
- If there is a delay in payment or non-payment of inward remittance.
- If your bank is not working during the prescribed banking hours.
- If the bank fails or delays providing the services that it promised.
- There are several other reasons for which you can file a complaint against the bank.
Important Note: Before filing a complaint to RBI, you must have made a written complaint to the bank and 30 days are over from the lodgement of the complaint to the bank, or not be satisfied with the Bank’s reply.
Steps to File Complaint Against Bank Online
Step 1: Visit the RBI official website of The Banking Ombudsman Scheme https://rbi.org.in/Scripts/Complaints.aspx. To file a complaint against the bank, you need to follow the steps accordingly.
If you have made a written complaint to the bank and are not satisfied with the Bank’s reply, then choose the Yes option in the first two fields and click on ok to proceed ahead.
Step 2: You will be redirected to a new page where you need to enter your Bank Name, Account Number, Complainant Name, and Mobile number. Now click on Check Complaint.
Step 3: You need to fill up an online application form providing the details for filing a complaint. In Bank details, you need to provide the bank name and address of the bank’s branch. Don’t forget to choose the Bank category.
You also need to fill in your name, complaint category, email ID, mobile number and address details. Next, enter your Bank account and complaint details. Mention the facts for which you intended to file the complaint and described it.
Make sure to mention the losses you suffered from the bank’s irresponsibility. Don’t forget to mention the action you expect to resolve the issue. After filling in all details, enter the captcha code and click on the Save button.
You will get an auto-generated email that your complaint has been registered successfully. Your complaint will get resolved with fast action. If your complaint is not considerable, you will receive a notification stating the reason. Visiting the branch is the last option for you.
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Where to complaint against bank in India
Scroll to call 08260373045 Complaint section and click on Send Complaint button.O8260373045 You will get directed to the page where the bank provides different options to submit a complaint. Note: ICICI Bank offers different levels to submit complaints. Select the level as applicable.
I am closing my pnb current account online. I am not satisfied with service and charges…
My self HARISH KUMAR BOYALLA ACCOUNT NO:159966639396 TIRUPATHI BRANCH I HAD REACHED HOME BRANCH FOR ASKING INFO ABOUT CREDITED AMOUNT OF 2000 CRS AMOUNT INFO ABOUT D NAME OF LENDER WHO HAS BOUNCED BUT D RESPONSE WAS NOT GIVEN PROPERLY D EMPLOYEES WAS SPEAKING RECKLESSLY SO THAT I HAD HURT N ASKED FOR ACCOUNT CLOUSER FORM D MANAGER NOT EVEN ASKED D REASON GIVE D APPLICATION N CLOSED ACCOUNT N SEND HIM OUT WHAT D HELL WITH THET GUYS KINDLY TAKE ACTION AGAINST THEM N CANCEL MY ACCOUNT CLOUSER FORM N CONTINUE MY ACCOUNT Bleady beggers r working as a staff in that branch no response n giving respect to customers want to shut d branch in Tirupathi
Saying about INDUSIND BANK TIRUPATHI BRANCH
On 17/07/2020 while withdrawing an amount of Rs.9500/- fro SBI ATM Boginadi, Lakhimpur (Assam) by Prepaid Easy Card No. 42168701834513 but the amount not received due to power failure & deduction message was received in Mobile No.995755472.In this regard, I had a complaint and registered my complaint on 13/08/2020 vide ticket No.PC443064186120 with instruct to solve within 10 days. But till time no refund made. please do needful.
Sir,Gujarat,Di Vadodara,teh-padra,vill-Vadu SBI me Grahako kese prakarki suvidha nahi di jati he pese deposit ke liye kyc and ane others kisi prakarki suvidha nahi he bek me bethne ya khada honeki jagah nahihnahihe rbi ke gaid linike mutabit samayme kam nahi hota
We regret the inconvenience caused to you.
With reference to your mail, we inform you that your request regarding the wrong fund transfer vide service request number SR637656510 has been processed stating that “Wrong credit chargeback has got represented(rejected) in the system by the beneficiary bank with reason Customer cannot be contacted for obtaining debit confirmation,dispute raised for IMPS/UPI has been declined by beneficiary bank.
For details, please contact the beneficiary bank”.
At ICICI Bank, we believe in providing the best of services to our customers. We provide customers with easy access to information, products and services, as well as the means to get their grievances redressed.
If the resolution provided does not meet your expectations, you may escalate the issue to the next level. Steps given below will take you to our Grievance Redressal Cell:
Visit our website http://www.icicibank.com _ Get in Touch _ Feedback _ Complaints _Level 2_ Submit your Query/Request.
We look forward to your co-operation and patience in helping us serve you better.
Sincerely,
Syed Hyder Ali
Customer Service Officer
ICICI Bank Limited
I PAID me NOT USED CREDIT CARD MONEY AT ICCI BANK CREDIT CARD 477474436892007 ON 5.8.2019
STILL, THEY ARE NOT UPDATED MY CIBIL SCORE. IT IS PAIN TO ME MENTALLY AND
Sir, in olden days we depend on money landing people by giving interest know we are paying heavy interest rates to bank housing loan
The policy of housing is not correct. Think sir, I got home loans in 2017 and paid up to 2019
But what I came to know that due to raising the interest rate 8.5 to 8.9 my month of 5 increase again I have to pay more this is unjustified for against home loans
Because of its need for society life
Kindly change in rules.
Killing life
Killing life
Killing mind
Killing heart
Killing family members need
Doing hard work but not happy in life than dying daily by increasing market prices. People are not health getting worse in life
So kindly change policy in home loans.
Thanks
request a sadly Indian poor begging from India
Yesterday I had posted my comments of bank atrocities how they force their clients either to fall in their lines or commit suicide as it seems there is no law and order is prevailing at the moment.
I have used multiple platforms including PMO and RBI ombudsman etc to lodge a complaint against Sarv Haryana Gramin bank Gurgaon for debiting my a/c with forge amount just to inflate the outstanding home loan balance of Rs 133000/- which is interest component only when objected imposed multiple cases against us as under.
1. Recovery suit
2. Police case
3. Hired recovery agents
4. Imposed sarfaesi act using fabricated outstandings
5.published in newspapers
hello sir, I want to complain against RBI / New Delhi so please give me correct email id.
ON 14/03/2019 I WITHDRAWAL A AMOUNT OF RS.2000/- FROM CANARA BANK ATM 08190956 WITH TRANSACTION ID 907313022316 AT 01:07 PM THE AMOUNT DEBITED FROM ACCOUNT BUT THE AMOUNT IS NOT DELIVERED FROM ATM MACHINE IN THIS CONNECTION I RAISED A COMPLAINT AGAINST WITH TICKET ID NO.429252416802 ON 14/03/2018 THE CUSTOMER CARE SAID ABOUT THE AMOUNT WILL BE RETURNED WITHIN 07 WORKING DAYS, BUT AS ON DATE 24/03/2019 PLEASE DO IT NEEDFUL FAST SIR